Terms of Use
Please read these terms carefully before using our website or booking our services.
Table of Contents
- Acceptance of Terms
- Use of Website
- Booking & Reservations
- Payment Terms
- Cancellation & Refund Policy
- Tour Inclusions & Exclusions
- Traveller Responsibilities
- Intellectual Property
- Governing Law
- Changes to Terms
- Contact Us
Welcome to OdishaRide (operated by Odisha Ride Services, VSS Nagar Main Road, Bhubaneswar – 751010). These Terms of Use govern your use of odisharide.com and all tour and travel services provided by OdishaRide.
By accessing our website or booking any of our services, you confirm that you have read, understood, and agree to be bound by these Terms of Use.
💡 OdishaRide has been operating since 2014 — these terms are designed to ensure a smooth and transparent experience for all our travellers.
Acceptance of Terms
By using this website or booking our services, you represent that you are at least 18 years of age, have the legal authority to enter into a binding agreement with OdishaRide, all information you provide is accurate and complete, and you agree to use our services only for lawful purposes.
Use of Website
You agree to use odisharide.com only for its intended purpose. You must not use the website in any way that violates applicable Indian or international laws, copy or distribute any content without written permission, attempt to gain unauthorised access to any part of the website, or use automated tools or bots to extract data.
⚠️ OdishaRide reserves the right to suspend or terminate access to the website for any user found violating these terms without prior notice.
Booking & Reservations
All bookings made through OdishaRide are subject to the following conditions:
- Bookings are confirmed only upon receipt of advance payment and written/WhatsApp confirmation from OdishaRide
- OdishaRide reserves the right to refuse any booking at its sole discretion
- Tour packages are subject to availability at the time of booking
- Special requests must be communicated at the time of booking — we cannot guarantee all requests
- Group bookings of 10 or more persons require a minimum of 7 days advance notice
📱 All booking confirmations will be sent via WhatsApp and/or email. Please ensure your contact details are accurate at the time of booking.
Payment Terms
- Advance Payment: Minimum 30% of total tour cost required to confirm booking
- Balance Payment: Remaining balance must be paid on or before the day of departure
- Accepted Methods: UPI, bank transfer, cash (at our office)
- GST: All prices are inclusive of applicable GST unless stated otherwise
💳 OdishaRide does not store any credit/debit card information. All digital payments are processed through secure UPI and bank transfer channels.
Cancellation & Refund Policy
📞 All cancellation requests must be made in writing via WhatsApp or email to info@odisharide.com. Refunds will be processed within 7–10 working days.
Tour Inclusions & Exclusions
Unless explicitly stated in the tour itinerary:
- Typically Included: AC vehicle, driver/guide, pickup & drop from Bhubaneswar, sightseeing as per itinerary
- Typically Excluded: Personal expenses, meals (unless specified), entry fees, camera fees, tips, travel insurance
- Entry fees to Jagannath Temple, Konark Sun Temple, Simlipal, and other sites are to be paid directly by the traveller
Traveller Responsibilities
As a traveller booking with OdishaRide, you are responsible for:
- Carrying valid government-issued photo ID during all tours
- Arriving at the pickup point on time
- Respecting local customs, traditions, and religious sentiments
- Following all rules at national parks, wildlife sanctuaries, and religious sites
- Taking care of your personal belongings
- Purchasing your own travel insurance before the tour
🙏 Note: Entry to Jagannath Temple, Puri is restricted to Hindu devotees only as per temple trust rules. OdishaRide has no authority over temple entry policies.
Intellectual Property
All content on odisharide.com including text, images, logos, tour descriptions, itineraries, and videos are the intellectual property of Odisha Ride Services and are protected under applicable Indian copyright laws. You may not copy, reproduce, distribute, or use any content without prior written permission.
Governing Law & Dispute Resolution
These Terms of Use shall be governed by the laws of India, specifically the Information Technology Act, 2000 and the Consumer Protection Act, 2019. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bhubaneswar, Odisha, India.
⚖️ In the event of a dispute, we encourage you to first contact us directly at info@odisharide.com — most issues can be resolved amicably without legal proceedings.
Changes to Terms
OdishaRide reserves the right to modify these Terms of Use at any time. We will update the "Last Updated" date and notify registered users for significant changes. Your continued use of our services after any changes constitutes your acceptance of the updated Terms of Use.
Contact Us
If you have any questions or concerns about these Terms of Use, please reach out to us:
OdishaRide
Odisha Ride Services
VSS Nagar Main Road, Bhubaneswar — 751010